Skip to content
Atmosphere photograph

About me

Sincere attention to detail. A constant commitment to quality.

Henrique Monteiro, founder of The Real Luxury Conciergerie

Behind The Real Luxury Conciergerie is a career built in service of others: listening, understanding, then finding the right solution. Today I put that experience to work for your time.

01

Customer service as a foundation

Extensive experience in customer service and client relations taught me what matters most: every person is different, and every request deserves a thoughtful answer.

02

Concierge and personalised assistance

I have supported a demanding clientele in concierge and personalised assistance roles, where precision, discretion and responsiveness are non-negotiable.

03

Telecommunications and client retention

My background in telecommunications, client retention and finding tailored solutions taught me to analyse a need and offer the most relevant answer.

04

Premium service environments

Working in premium service environments gave me a keen eye for detail and a taste for impeccable service.

What you can expect

  • Professionalism
  • Attentive listening
  • Discretion
  • Responsiveness
  • Attention to detail

Languages

Portuguese
Fluent
French
Fluent
Spanish
C1 level
English
Professional level
The vision

“The vision of The Real Luxury Conciergerie rests on one simple idea: to give my clients more time, peace of mind and personalised recommendations.”

Let's talk about your project